10 Trends for 2015 by Havas Worldwide. While two years ago, the report noted the coming rise in “co-” words (co-create, co-parent, copreneur), for 2015 “self-” is the overriding idea. Source: www.slideshare.net Filed under: Designing design thinking driven operations, Front Office and Customer Service Operations, Knowledge management, Performance management, Service design, service management, Social CRM […]![]()
